Just in case you are not completely satisfied with your purchase. Let A Dog Named Phin know within 14 days of the date you receieve the product.

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: custom pet portraits, custom made art pieces, general consulting, content creation or website maintenance fees.

For made to order items please allow for 7-10 business days for inbox delivery. To ensure delivery make sure to add m.flaggdesigns@gmail.com as a safe contact.

For handmade physical items please allow for 2-4 days for processing and an additional 7-10 business days for delivery